Shop with confidence with our Easy Returns Policy
Customers may return any opened or unopened merchandise purchased from myherbax.com within 30 days. When accompanied by a receipt the customer will receive the return in the original form of payment. Without a receipt, the customer will receive a merchandise credit for the lowest selling price during the prior 30 days.
Make a Return By Mail:
For purchases shipped to your home, send your purchase and receipt to our Returns Department. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping.
Herbax USA, LLC
attn: Returns Department
Address: 1718 E Speedway Blvd #4103, Tucson, AZ 85719
What should I do if my items arrive damaged or defective?
We make every effort to package your order so that it will arrive in great condition. Unfortunately, sometimes items may be damaged during shipment. We understand your frustration and we will do everything we can to replace the product as quickly as possible. If you have received a damaged item, please e-mail us at firstname.lastname@example.org Give us your name, order number and the item number that was damaged and we will arrange for the damaged item to be replaced immediately.
Still have questions?
Our knowledgeable Customer Care Health Enthusiasts are ready to help, every day from 9:00 AM – 9:00 PM EST.
Please visit our Contact Us page where you can connect via phone, email or live chat.